There is no substitute for providing professional, personable, and dedicated customer service. Offering a seamless customer journey all day, every day is essential for standing out in your industry and earning new opportunities.
Customer Services & CX ManagementYou shouldn’t have to sacrifice your customer experience just because things don’t go to plan. While you can’t always control when or if something goes wrong in your operations, with CallCare, you can minimise the impact this has on your business.
Incident Management ServicesStreamline your operations and ensure maximum efficiency with our business call answering service. We answer your calls quickly, patching them through to the appropriate staff or taking messages to ensure you always know what is going on.
Secretary & Receptionist ServicesTake a closer look at some of our most popular off-the-shelf customer experience package solutions.
Explore solutionsCapture more leads, reduce pressure on your staff and upscale your client experience. With our extensive experience working with a variety of professional services, we can tailor build a solution for your outsourcing needs.
Professional ServicesNot all outsourced providers are specialists in handling Healthcare enquiries, our outsourced solutions are built around you to handle peaks in demand across a multitude of platforms including calls, email, live chat and SMS.
Healthcare ServicesFrom 24hr Helpdesk support to Emergency Engineer call outs, move forward with the confidence that your business, customers, and staff are fully protected. Our bespoke solutions are built with your business in mind.
Facilities ManagementMake more sales, reduce internal pressures and upscale your customer experience. Our 24/7 outsourced contact centres are ready to support your customers at whatever time they need you.
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Stay up-to-date with industry trends and updates, find and read some of our recently published research and insights news articles here.
Latest NewsWe are always looking for ways to add value to our audience. Keep up with our thoughts, advice, and industry insights here.
View our thoughtsAs a team, we are committed to bringing out the very best in businesses and providing unparalleled customer service.
We have shown what we do, so it seems only right that we also introduce ourselves.
Meet the CallCare team.
Working in partnership with the leading associations and accrediting bodies.
ISO27001 Certification is scoped for the Manchester Flagship Operation.
CallCare is authorised and regulated by the Financial Conduct Authority (FCA)