Shaped Around
Your Customers.
Shaped Around You.

 

CallCare is your outsourced contact centre and customer service partner. Enhance your customer experience, improve productivity, and build a stronger future for your business.

Learn about CallCare


A Flexible, All-Encompassing Solution

When you choose our remote phone answering service, we can be as involved in your customer journey as you need. Whether you want to outsource your calls outside of business hours or require call management services to ease the burden of inbound calls on your staff, our call-handling process ensures that we act as an extension of your company, delivering the same high-quality, professional service.

 

Customised to Suit Your Business and Budget

You can choose to benefit from our network of highly skilled operators or opt for a smaller, dedicated team that integrates seamlessly with your internal operations.

 

Expert Customer Service Solutions For Your Organisation with Call Care

We work closely with you to develop effective processes and streamlined systems that drive success and growth for your business. With specialised expertise and extensive industry knowledge, we’re here to support your business goals and help you reach your full potential.

 

Turning Calls into Loyal Customers For Your Company

Your company focuses on two key priorities: core operations and customer acquisition. Let our call centre handle the rest—managing inbound and outbound calls to help you attract and retain customers. We offer flexible call handling services and call centre solutions across the UK, tailored to fit your specific business needs.

 

Enhancing Customer Communication with Expert Contact Centre Agents

Our goal is to free up your time so you can focus on core operations while we deliver a competitive edge through exceptional customer experiences.

Customer Services & CX Management

There is no substitute for providing professional, personable, and dedicated customer service. Offering a seamless customer journey all day, every day is essential for standing out in your industry and earning new opportunities.

Learn more
Customer Services & CX Management thumbnail image
Incident Management Services

You shouldn’t have to sacrifice your customer experience just because things don’t go to plan. While you can’t always control when or if something goes wrong in your operations, with CallCare, you can minimise the impact this has on your business.

Learn more
Incident Management Services thumbnail image
Secretary & Receptionist Services

Streamline your operations and ensure maximum efficiency with our business call answering service. We answer your calls quickly, patching them through to the appropriate staff or taking messages to ensure you always know what is going on.

Learn more
Secretary & Receptionist Services thumbnail image
Insights Hub

Our extensive experience gives us in-depth knowledge in many different industries and sectors. Keep up to date with our regular insights to see how we can keep you competitive in your customer experience journey.

Explore our thoughts
Infographic Journey Through The Magical World of Customer Service

In our ever-changing world, consumers expect a lot more from their customer...

Read more
Infographic The Best UK Airport and Airlines Based on Customer Service

With the summer holiday season now in full swing, lots of us...

Read more
Infographic The Power of the Human Voice

From auto-attendant phone systems to AI-powered chatbots, interactions between businesses and customers...

Read more
eBook PDF CX insights: How businesses can earn and retain loyalty from their customers

At CallCare, we recently launched our ‘CX insights: How businesses can earn...

Read more
Clients
Slater and Gordon
NHS
Chorley Council
amec
City University London
Morgan Sindall
Franchise Brands
TSG
SSE
Balfour Beatty
Leep Utilities
SSP